Nov 02
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sfSupportPlugin

`sfSupportPlugin` is a symfony plugin that provides support functionality. It allows site visitors to create tickets and reply them. Plugin requires sfGuardUser in order to provide connectivity to user submodules. There is also admin module which allows to manage tickets and replies.

Install the plugin

symfony plugin-install http://plugins.symfony-project.com/sfSupportPlugin

Enable module in your settings.yml sfSupport, sfSupportAdmin

all:
.settings:
enabled_modules: [default, sfSupport, sfSupportAdmin ]

Clear you cache: symfony cc

Manage tickets

Access the tickets management module with the default route:

http://www.example.com/backend.php/sfSupportAdmin

Use support in your application

Use the following link to redirect user to support area:

<?php echo link_to(‘Support’, ‘sfSupport/index’) ?>

You’re done.


Author: symfonian

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